Comments on: Monster 1200 Steam Cleaner Takes the Heat From Consumers

By: june D

june D — Mon, 30 May 2011 15:10:45 +0000

I got the monster 1200 thinking it would end all my problems in cleaning but the problems started after one week, spitting out water constantly can’t shut it off doesn’t do the job, this product is not good I would like my money back or a good replacement. the advertisement is false. you should make your customer’s happy not mad. This is one way that a good company will file bankrupt

By: Deborah

Deborah — Sat, 13 Nov 2010 23:52:37 +0000

I used this machine 5 times and it was the best thing ever at the time! It just ‘melted’ the crud on my patio door slider runners and also for the shower besides other important things. But after that–nada. Would not work at all. So disappointed! Of course the warranty is ‘past due’ so buyer beware for the rest of you!

By: Darrell S Rich

Darrell S Rich — Sun, 23 May 2010 07:37:27 +0000

I am very happy with the Monster 1200 Watt Steam Booster. It make cleaqn easy me, it loosens up the dirty & it is easy to wipe up. I am sorry that u got a bad one.

By: sally

sally — Fri, 12 Mar 2010 00:01:06 +0000

This product is a junk, don’t buy

By: skeptic

skeptic — Tue, 02 Mar 2010 22:23:50 +0000

This is one big scam! And now you can’t even get any refill of the clean blast solution that is supposed to be the “defining” item that makes the monster different from other steamers – but they’ve taken Clean Blast Solution off the market! You can’t get it any more! Someone got rich off this scam!

By: Theresa

Theresa — Tue, 23 Feb 2010 05:24:14 +0000

Yes this one is an ultimate rip off! They also add the Monster Steam Cleaner as a bonus with other offers. This always happens when the product is a complete dud.

By: Bookworm

Bookworm — Mon, 22 Feb 2010 16:26:36 +0000

RIP OFF! Do not buy this product. The steam doesn’t get hot, spurts out, or doesn’t make steam. Customer service is a joke, they barely speak English and try to push other products for a Special Low Price! Kept mine because it was a hassle to return. DO NOT BUY!

By: Marcus B

Marcus B — Wed, 16 Dec 2009 13:54:16 +0000

Keep your money in your pocket; this machine lost its ability to produce steam within 3 days of use. You can get the most benefit out of this Machine by buying it and throwing it in the garbage. That way you can retain your pride and avoid disappointment. Good luck with returning the product, the operators will do everthing they can to avoid returns.

By: Michelle

Michelle — Thu, 15 Oct 2009 18:54:22 +0000

DO NOT WASTE YOUR TIME/MONEY!!! I purchased a Monster hoping for a more environmentally friendly cleaning option. I already use a lot of vinegar & Simple Green. For starters, the machine I received did not include instructions. I filled the unit with the MAX 200ml water as indicated on fill cup. No steam. Not even after 20 min. I had to shake it for steam to come out – and it is a heavy unit to have to shake. Then the steam pressure couldn’t even move a piece of cat hair on a tile. When I called customer service, they said to add 300ml of water and try again. So I did. Same result. Then I filled the stupid thing until it overflowed and it still did not produce any steam without shaking. (you also have to wait for it to cool down before adding more water…kinda like the radiator cap on your car). When I called a 2nd time for details on a refund & return, it was suggested that I add 200 ml of water plus 100 ml vinegar and let it sit overnight. Hello crazy…I’m not running to the store for vinegar to “clean” a brand-new product. The key of their customer service department is to NOT let you return a faulty product. Their next offer was to send me a brand new unit, free of charge. If that’s your thing, I recommend it. It is not mine. I guess I could have sold the “bad” one on e-bay – so watch out for those “deals” too. BUYER BEWARE